RESELLER TERMS & CONDITIONS 2019
PRICING: All prices are wholesale and to the domestic trade only.
MINIMUM ADVERTISED PRICE REQUIREMENT: Resellers are required to maintain MSRP in all advertising, print, web and media exposure. The MAP Policy does not apply to solely on premise or in-store advertising that is not distributed to customers.
ONLINE SALES: Thousand does not allow retailers to sell online, except with explicit written permission. This includes retailer's own website, Amazon.com, or any other online marketplace.
NEW ACCOUNTS: First-time minimum order is 12 units. New accounts will be opened at Thousand's sole discretion based upon market conditions and other factors deemed relevant by Thousand. Each individual resale location must be approved by Thousand Please allow up to 2 weeks for a reply; response time may vary seasonally.
ESTABLISHED ACCOUNTS: Thousand has a minimum reorder of 3 helmets.
PAYMENT TYPE: Merchandise and applicable freight charges will be invoiced when order is processed. We accept pre-payment by credit card or Paypal.
PAYMENT TERMS: We reserve the right at any time to suspend or change credit terms if your account becomes past due. Failure to pay invoices when due will make all subsequent invoices immediately due and payable irrespective of terms. Additionally, Thousand may withhold all subsequent deliveries until the account is settled in full.
ORDER PROCESSING TIME: For orders in stock, processing time is 5-10 business days. Changes to an order must be made within 24 hours of the order being submitted. Any changes requested after 24 hours are at Thousand sole discretion.
BACKORDERS: If an item is not in stock, it will go on backorder and be sent out automatically when restocked. The buyer is responsible for canceling backorders if the item is no longer required. Refused merchandise will incur freight and/or storage charges in addition to a 10% restocking fee.
SHIPPING: U.S. orders ship via Fedex. Freight charges apply and will be added to invoice upon processing. Please provide any special shipping instructions or guidelines at the time the order is placed. Buyer shall be responsible for filing damage claims with the carrier if the goods are damaged in transit.
CLAIMS & RETURNS: All claims for exchanges or returns must be made within 14 days of receipt of goods with photographic evidence. Merchandise purchased for future use must be inspected upon receipt. Failure to make a claim within the stated time constitutes acceptance of the goods as is. No returns are accepted without authorization from a Thousand representative. Retailer must submit a Damage Form and photos to firstname.lastname@example.org in order to file a claim. Retailer is responsible for reporting/filing claims on behalf of their customer.
All orders are subject to the acceptance of Thousand. Thousand may only be sold to consumers but not third party distributors, unauthorized retail dealers or unauthorized locations. The business relationship between Thousand and each reseller is "AT WILL"; that is, Thousand is free at any time to choose those with whom it wishes to deal. Moreover, both Thousand and the reseller have the right at any time to terminate the relationship for any reason whatsoever.